Alternative dispute resolution according to Art. 14 Abs. 1 ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution, which you can download at http://ec.europa.eu/consumers/odr/ . We are not obligated to participate in a dispute settlement procedure before a consumer arbitration board, but we are prepared with reservations.

According to § 28 BDSG I contradict every commercial use and disclosure of my data.
The imprint applies only to the Internet presence at the address: https://vulcanhandles.com

Terms of Service:

All parts from our program are manufactured with the highest precision and finished with various surface coatings. We always strive to manufacture, package and deliver all parts accurately and conscientiously. The representation on the product images may differ from the delivered product. When unpacking, please pay attention to the required handling of the goods in order to avoid damage. If damage to packaging or goods occurs, we ask you to inform us immediately (max 2 working days after receipt of the goods) in writing, otherwise we can under certain circumstances not guarantee an exchange. In general, after receiving our deliveries, the goods must be checked immediately for damage, number and accuracy. Complaints must always be made in writing. All parts are made to order and go through several manufacturing processes. Therefore, the delivery times may be between 5 and 10 weeks due to production reasons. All dimensions and technical details are approximate, color deviations, text errors, technical changes and dimensional changes that serve technological progress are reserved.

Shipping and payment:

Our prices are in EURO excl. VAT and are quoted ex our warehouse. Invoices are to be paid immediately after ordering in advance. The production begins only after receipt of payment! For payments, direct bank transfers or PayPal transfers are provided as options. Deliveries are possible worldwide, but shipping costs must be checked when the order is received and determined according to weight and delivery address. Our standard shipping takes place with parcel service. The goods are delivered by carriers and travel at the expense and risk of the customer. Even if a free shipping takes place, the conditions of the respective delivery services apply. If a transport insurance is required, this must be done by the purchaser. Make sure that your ordered goods can be delivered to you or that someone is entitled to accept the goods in their home. Should shipments for any reason not be deliverable by the carrier, the buyer bears the costs for the new shipment and for the incurred effort. The delivery is subject to the orderly payment and an express reservation of title. Otherwise, our general terms of delivery and payment apply.